Privacy Policy

1. Who We Are

T in the Bark Woodland Adventure Dog Park is operated by John and Lynne. Our park is located at West Turna Lief, Cruden Bay, Aberdeenshire, AB42 0PD. For data-related queries, please contact us at [email protected].

2. What Information We Collect

When you book a session or contact us, we may collect:

• Your name and contact details (email address, phone number).
• Booking details (date, time, number of dogs).
• Information about your dogs (e.g. breed, any behavioural notes you share).
• Payment information — processed securely by our payment provider; we do not store card details.
• Any messages or enquiries you send us via our contact form.

3. Why We Use Your Information

We use your personal data to:

• Process and manage your bookings.
• Communicate with you about your visits, including confirmations and any changes.
• Respond to your enquiries and messages.
• Improve our services and park facilities.
• Comply with legal obligations.

We process your data under the legal bases of contract performance (to fulfil your booking), legitimate interests (to improve our services and respond to enquiries), and consent (where you have opted in to hear from us).

4. Who We Share Your Data With

We do not sell your personal information. We may share data with:

• Our payment processing provider to handle transactions securely.
• Our booking system provider to manage reservations.
• Professional advisors or authorities where required by law.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law. Booking records are typically retained for up to 3 years after your last visit for our administrative records.

6. Cookies

Our website uses essential cookies to ensure it functions correctly. We may also use analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured, commonly used format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We aim to respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected] or write to us at: T in the Bark, West Turna Lief, Cruden Bay, Aberdeenshire, AB42 0PD.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.